Return & Refund Policy

We want you to love everything you order from Stacked! If something doesn't work out, we're happy to help with a return.

Starting a Return

- Send an email to returns@styledbystacked.com to get started

- You'll receive an automatic reply with our return form and instructions within 10 minutes. Be sure to check your spam/junk folder if you don't see it.

- Submit the form before mailing your return

- Include your order slip or a printed order confirmation email in your package.

• Send your return to:
  Stacked Returns
  752 Prentice Street
  Granite Falls, MN 56241

What Can Be Returned?

- Returns must be shipped back within 14 days of delivery

- Regular-priced clothing can be returned for store credit

- Items must be: unworn, unwashed, in new condition, with original tags and packaging, and free of odors, pet hair, stains, or other signs of wear.

Items That Are Not Eligible For Return

Final sale items include anything priced ending in .99, sale/clearance items, mystery items, accessories, gifts, non-clothing items and purchases made with discount codes (except our first-order 10% discount).

Shipping Your Return

- Customer is responsible for return shipping cost when mailing items back to our warehouse

- You're welcome to use your preferred shipping carrier (please keep your receipt so you have tracking to be sure your return arrives safely with us)

- Original shipping charges and return shipping fees are nonrefundable

- Return Address listed above

Receiving Your Store Credit

- Approved returns are issued as store credit via an emailed electronic gift card. Returns are not issued to original payment method.

- Your gift card will be emailed within 4 business days of us receiving your eligible return

- If an item doesn't qualify, we'll email you to let you know why and find out if you would like us to invoice you for shipping back to you or if you prefer we donate the item

Exchanges & Order Changes

- We aren't able to offer direct exchanges, but you're welcome to place a new order for the size, color, or item you need! You may wait for your gift card to be issued, or order right away and use the gift card on a future order (so your item doesn’t sell out!)

- Orders can't be canceled once placed

- We are unable to apply discount codes after you order so please be sure any code is applied before checkout

Something Wrong With Your Order?

- If an item arrives damaged, defective, or incorrect, please email hello@styledbystacked.com within 7 days of delivery with the subject line ORDER ISSUE

- We'll review the issue and help find an appropriate solution. Return shipping is covered by Stacked for approved claims, and we'll provide instructions for approved items

Still have questions? We're happy to help!

Email returns@styledbystacked.com for returns or hello@styledbystacked.com for anything else.